Pothole Repair

Private property or a public road?

Identify whether the damaged area is a private driveway, shared lane or parking lot. Report a public-road pothole to the responsible road authority. A private-property request should name the person who can approve the scope and any traffic restrictions.

Record the damage without diagnosing it

• Number of affected areas, approximate length and width, and whether the damage has recurred.
• Standing-water observations, surrounding pavement changes and the routes vehicles use.
• Access limits, requested timing and whether the area needs attention in a wider parking-lot scope.

Questions about short-term and planned repair

Ask what review is needed to distinguish a temporary measure from a larger repair, whether material and site conditions allow the proposed work, and what reopening guidance would apply. Winter timing or an urgent request does not establish emergency attendance, a chosen repair material or availability.

Use the pothole documentation guide for planning questions. See North Vancouver intake context, then request an estimate or call (236) 867-3031.